Reach Everyone.
Hear What Matters.
Act Fast.
Trivvy is an SMS-based employee feedback, communication, and business intelligence platform built for organizations with mostly frontline or deskless employees — including manufacturing, construction, warehousing, and other hourly workforces. No apps, links, or logins required.
Your frontline employees are the first to see problems, risks, and opportunities that affect safety, quality, retention, and performance. Trivvy makes it easy to reach every one of them with simple SMS text, capture what's happening on the frontline, identify early warning signs, and know what to do before issues become costly disruptions.
Three Benefits That Set Trivvy Apart
Trivvy solves three key problems for frontline operations: reaching every employee without apps or email, capturing concerns, issues, and ideas before they're lost in verbal communication, and turning employee input into real-time insights and recommended actions that help avoid costly disruptions.
Reach Everyone
With Secure
SMS Texts
Most frontline and hourly employees don't have work email and won't download another app or click on a link.
Traditional survey and communication tools weren't built for the realities of deskless work — so important information never reaches everyone, and leaders miss critical feedback that impacts safety, quality, retention, and performance.

How It Works:
Trivvy uses secure SMS text messaging to connect with every employee on the device they already have — their phone. No apps, links, or logins required. Share announcements, send quick pulse surveys, and make it easy for the people closest to the work to respond, enabling continuous listening that reaches 98% of employees instantly at enterprise scale.

How It Works:
With Trivvy, frontline workers can ask a question, report a safety incident, flag a quality issue, or share an idea using a simple SMS text. Messages automatically route to the right person or team and open a two-way conversation for faster follow-up. This helps resolve issues early —before they cause major impact — and builds trust through action.
Hear Concerns,
Issues and Ideas
As They Happen
Frontline employees are cloest to the work and often see problems first. But their concerns, issues, and ideas are often only shared verbally.
This puts the burden on supervisors and leads to upwards of 30% of important information being delayed, forgotten, or miscommunicated, which can result in costly disruptions.
Never Miss a
Signal or an
Early Warning Sign
Often, the real challenge for leaders who are great at engaging their teams is identifying the issues that matter most before they impact safety, quality, retention, or performance.
Small issues can quickly become costly problems when leaders miss the signals or early warning signs buried in lots of daily messages, comments, and survey responses.

How It Works:
Trivvy's AI analytics identify key themes, measure employee sentiment, flag items that need attention, and recommend next steps. Leaders get real-time dashboards and can drill into results by site, shift, department, or any other parameter to quickly understand what matters most and act faster. Leaders report improved retention, reduced risk, and stronger operational outcomes.
Frequently Asked Questions
Learn more about Trivvy product features and benefits.
Trivvy is a text-based employee feedback, communication, and business intelligence platform built for organizations with frontline or deskless employees. Employees send and receive simple SMS text messages — no apps, links, or logins required — while leaders get real-time insights, early warning signs, and recommended next steps.
No. Trivvy works entirely through SMS text messaging on the phones that employees already carry. There is nothing to download, no link to click, and no password to remember, which removes the tech barriers that cause frontline workers to ignore traditional survey and communication tools. So 98% of your employees can be reached instantly.
Leaders send announcements, questions, or quick pulse surveys by text, and employees reply directly from their phones. Employees can also start a conversation themselves — asking a question, reporting an issue, or sharing an idea — and Trivvy automatically routes the message to the right person or team for follow-up.
User Chats let frontline employees text a simple hashtag — like #safety or #hr — to report an issue or start a conversation on a specific topic. Each hashtag automatically routes to the right person or team or people immediately instead of getting lost in verbal handoffs, and opens a two-way chat thread. Organizations can also create custom hashtags for their own workflows.
Trivvy is built for industries with large frontline and hourly workforces, including manufacturing, construction, warehousing, and distribution. It is designed for organizations with hundreds or thousands of employees, where reaching every worker consistently is hardest.
Most frontline workers don't have work email and won't download another app, or click on a link. So messages on portals, email surveys and app-based engagement tools consistently miss the majority of the workforce. Trivvy reaches employees through SMS text — the channel virtually every worker already uses — which means upwards of 2X participation, faster responses, and feedback from the people traditional tools never hear from.
Yes pulse surveys and knowledge checks can be configured to be anonymous, so employees can share honest feedback without concern. Two-way conversations like User Chats are attributed so the right person can follow up directly.
Trivvy's AI identifies key themes across messages and survey responses, measures employee sentiment, flags items that need attention, and recommends next steps. Leaders can drill into results by site, shift, department, or any other parameter to see what matters most and act quickly.
Most customers launch their first Trivvy survey within minutes. Setup requires only a roster of employee phone numbers, or sharing a QR code for employees to opt in. No IT integration is needed to get started, although Trivvy can also be linked with your organization’s systems.
Trivvy complements HR platforms such as ADP Workforce Now, business intelligence systems such as Power BI, as well as workflow platforms such as ServiceNow, filling the frontline communication and feedback layer to those systems. Contact us to discuss specific integrations.
Trivvy pricing is based on your choice of 3 plans (Basic, Premium, Enterprise), employee count, and communication volume, starting as low as $1.50 per employee per month. Visit gotrivvy.com/pricing for current plans and features.
Why You Need to Try Trivvy Today
Your frontline employees see problems, risks, and opportunities before anyone else. If you're not hearing from them regularly, what warning signs are you missing?
Try Trivvy today — the SMS-based feedback and communication platform for frontline workforces — to reach every employee, capture what's happening on the ground, and act before small issues become costly disruptions.
