Reach Everyone.
Hear What Matters.
Act Fast.

Trivvy is an SMS-based employee feedback, communication, and business intelligence platform built for organizations with mostly frontline or deskless employees — including manufacturing, construction, warehousing, and other hourly workforces. No apps, links, or logins required.

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Your frontline employees are the first to see problems, risks, and opportunities that affect safety, quality, retention, and performance. Trivvy makes it easy to reach every one of them with simple SMS text, capture what's happening on the frontline, identify early warning signs, and know what to do before issues become costly disruptions.

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Three Benefits That Set Trivvy Apart

Trivvy solves three key problems for frontline operations: reaching every employee without apps or email, capturing concerns, issues, and ideas before they're lost in verbal communication, and turning employee input into real-time insights and recommended actions that help avoid costly disruptions.

Reach Everyone
With Secure
SMS Texts

Most frontline and hourly employees don't have work email and won't download another app or click on a link.

Traditional survey and communication tools weren't built for the realities of deskless work — so important information never reaches everyone, and leaders miss critical feedback that impacts safety, quality, retention, and performance.

Boost employee feedback and participation with ai-driven surveys with trivvy

How It Works:

Trivvy uses secure SMS text messaging to connect with every employee on the device they already have — their phone. No apps, links, or logins required. Share announcements, send quick pulse surveys, and make it easy for the people closest to the work to respond, enabling continuous listening that reaches 98% of employees instantly at enterprise scale.

Deliver employee surveys directly to employees with trivvy

How It Works:

With Trivvy, frontline workers can ask a question, report a safety incident, flag a quality issue, or share an idea using a simple SMS text. Messages automatically route to the right person or team and open a two-way conversation for faster follow-up. This helps resolve issues early —before they cause major impact — and builds trust through action.

Hear Concerns,
Issues and Ideas
As They Happen

Frontline employees are cloest to the work and often see problems first. But their concerns, issues, and ideas are often only shared verbally.

This puts the burden on supervisors and leads to upwards of 30% of important information being delayed, forgotten, or miscommunicated, which can result in costly disruptions.

Never Miss a
Signal or an
Early Warning Sign

Often, the real challenge for leaders who are great at engaging their teams is identifying the issues that matter most before they impact safety, quality, retention, or performance.

Small issues can quickly become costly problems when leaders miss the signals or early warning signs buried in lots of daily messages, comments, and survey responses.

Trivvy allows you to obtain employee feedback fast from our text-based surveys

How It Works:

Trivvy's AI analytics identify key themes, measure employee sentiment, flag items that need attention, and recommend next steps. Leaders get real-time dashboards and can drill into results by site, shift, department, or any other parameter to quickly understand what matters most and act faster. Leaders report improved retention, reduced risk, and stronger operational outcomes.

Frequently Asked Questions

Last updated: September 2026

Learn more about Trivvy product features and benefits.

What is an SMS-based communication and feedback platform?
What is Trivvy?
Who can Trivvy reach?
How do Trivvy's messaging, surveys, and User Chats work?
Can we send different messages or surveys to different sites, shifts, or teams?
Can employees reach us, and can managers follow up with them?
Why use Trivvy instead of Google Forms, Microsoft Forms, engagement apps, mass or AI tools like ChatGPT?
How do you reach frontline employees who don't have work email?
Do users need an app, an email address, or a smartphone?
How does Trivvy work with a multilingual workforce?
How do users enroll, and can they opt out?
Are responses anonymous?
What is continuous listening, and why does it matter for frontline teams?
What happens when hundreds or thousands of replies come in?
How do we close the loop with employees after a survey?
How does Trivvy use AI, and does it train on our data?

Why You Need to Try Trivvy Today

Your frontline employees see problems, risks, and opportunities before anyone else. If you're not hearing from them regularly, what warning signs are you missing?

Try Trivvy today — the SMS-based feedback and communication platform for frontline workforces — to reach every employee, capture what's happening on the ground, and act before small issues become costly disruptions.

trivvy's employee feedback tool allows you to gain insights from your employees