Flexible Pricing Plans
Find the perfect Trivvy plan to suit your needs and budget.
Package Descriptions
Basic
Premium
Enterprise
1) Seats are for users who create surveys, send messages and/or review results.
2) Additional responses and SMS text credits available for purchase.
3) Integration / Custom options are quoted separately
* NOTE: All pricing for source content up to 5,000 words.
What Users Say
Pricing FAQs
Find answers to common questions about our pricing, refunds, and more.
Frontline employee communication tools are usually priced per employee per month (PEPM) on an annual subscription, based on company size and usage. Costs vary with the number of admin users, AI analytics, integrations, and any customization needed. Because text messaging has a real delivery cost, many platforms also include a messaging allowance. Trivvy follows this same PEPM model, with a credit allowance.
Trivvy plans can start as low as $1.50 per employee per month and depend on factors such as your specific plan, number of users, and expected communication volume. Plans are annual subscriptions that include a credit allowance sized to your expected mix of messages, surveys, knowledge checks, and User Chats. We can give you a firm quote in minutes based on your size and usage. Book a demo to get yours.
Trivvy offers Basic, Premium, and Enterprise plans, which differ in the number of admin seats, included usage, and advanced features. Admin seats are for people who create and send messages, surveys, or knowledge checks, or review results and insights. See the current plan comparison on our pricing page.
Credits track SMS and MMS activity on the platform: each text sent or received draws down your annual allowance. Your subscription price reflects far more than text delivery. It includes AI-generated surveys, knowledge checks, and messages, AI-driven insights, User Chats with intelligent routing, and the platform that turns each message into actionable insights. That's why companies with similar credit allowances may have different subscription prices, and why dividing your price by your credits doesn't give a meaningful "cost per text." If you use your full allowance, you can buy additional credit packs at any time. Services that use credits may pause until more are purchased. If you're buying packs regularly, upgrading to the next plan is usually the better deal.
Trivvy's Terms of Use and Privacy Policy are published on our website. Each subscription also has an Order Form that sets out your plan, subscription duration, and pricing. If you are considering buying Trivvy, we can send you a copy on request. If the Order Form and the Terms of Use ever conflict, the signed Order Form controls.
Trivvy subscriptions are for a minimum duration of one year, except for pilots, and are billed annually, with payment due upon invoice receipt and before service starts. Subscriptions renew automatically for the same period as the current term, unless either party gives written notice at least 30 days before the end of the current term. Fees are non-refundable, and unused credits don't carry over or convert to cash value when a contract ends.
No. Pricing can change only at renewal, with at least 30 days' notice. Customers who want to lock in their price for a longer period of time can choose a multi-year subscription, which also comes with a small discount (typically 5–10% depending on the duration). If Trivvy updates its Terms of Use, customers with a signed Order Form are notified of material changes by email, and the updated terms apply from the start of their next renewal term.
Still have questions?
Contact our support team for further assistance.



