Fully Connected Frontline
Trivvy is an SMS-based employee feedback, communication, and business intelligence platform for frontline and deskless workforces.
Reach almost every employee with SMS text with proven 98% open rates (Gartner). Get real-time insights and 4X ROI, as reported by users.
No Apps. No Links. No Logins. 😊
Unique Frontline Challenges
Deskless and frontline workers make up over 70% of the global workforce (BCG, 2024). Yet very few workplace tools are built for them. As a result, most organizations can't reach them, can't capture what they know, and can't act in time. Three key challenges stand in their way.
Limited
Digital Access
Only 23% of frontline workers believe they have access to the technology they need to be productive (Deloitte). Most don't have a work email, an assigned computer, or patience for another app. So traditional survey and communications tools simply never reach them, and leaders miss feedback that impacts safety, quality, retention, and performance.
Issues Lost in the Daily Rush
Frontline work moves fast. Concerns, risks, and ideas get shared verbally on the floor — or not at all — and are often forgotten before anyone can act on them. With nearly half of frontline workers planning to leave their jobs in the next few months (McKinsey), the cost of what goes uncaptured shows up in resignations, incidents, and rework.
Signals Buried in the Noise
Even when feedback comes in, it's scattered across conversations, complaints, and one-off surveys — leaders have no quick way to see the themes, measure sentiment, or know what needs attention first. An MIT Sloan study found that manufacturers that systematically listen to frontline workers see 16% higher productivity. Without timely insight, early warning signs surface only after they've become costly disruptions.
Trivvy is Built For the Frontline
Trivvy is built specifically for busy frontline and hourly workers — in industries like manufacturing, construction, warehousing, retail, lodging and beyond — who often feel disconnected and unheard. It also helps leaders facing labor shortages and high turnover costs. For example, over 80% of manufacturing professionals say labor turnover has disrupted production (Deloitte).
Reach Everyone With Secure SMS
Trivvy connects with every employee on the phone they already carry via SMS texts. No computers, work emails, apps, or logins — and employees can respond anonymously, which builds trust and drives response rates traditional tools can't match.
Hear What Happens in Real-time
Quick AI-driven pulse surveys take a minute or less to make and take. And workers don't have to wait to be asked: they can text a concern, risk, or idea anytime, and Trivvy automatically routes it to the right person before it's lost in the daily rush.
Never Miss a Signal
Trivvy's AI surfaces the themes, measures sentiment, flags what needs attention, and recommends next steps. Leaders can drill into results by site, shift, or department — and act on early warning signs before they become costly disruptions.
How Does Trivvy Stack Up?
Traditional Ways Don't Work
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Slow, messy, impersonal, easy to lose, tedious to compile.
Anonymity concern, require employee initiative, often no follow up.
Uncomfortable to share, time consuming, often feedback lost, no follow-up.
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Infrequent, time-consuming, can be biased, fear of consequences.
Require logins, app fatigue, complex, easily forgotten.
Require email address, rely on employees checking email.
The New Way Forward
No computers, emails, or logins. Trivvy uses secure SMS text on the phones employees already have.9 worker gets the message.
Quick pulse surveys take a minute or less, and workers can text a concern, risk, or idea anytime, which is automatically routed to the right person before it's forgotten.
AI surfaces the themes, sentiment, and items needing attention, and recommends next steps, enabling timely follow-up by management.
What Users Say
"Trivvy's text-based surveys eliminate the tech hurdles for the frontline team. No logins, just quick, honest feedback right from their phones."
Chris Tucker
President, enhanceHCM
"With Trivvy, it's effortless for busy managers to survey frontline workers. Trivvy generates engaging surveys in seconds with minimal input from managers and sends it to employees!"
Aleks Miziolek
Operating Advisor, Assembly Ventures
"Trivvy's quick surveys fit perfectly into frontline and deskless workers' busy schedules. The quick, AI-driven surveys provide valuable insights with minimal disruption."
Joe Bosch
Former CHRO, DIRECTV
"Trivvy delivers actionable insights in time to stay ahead of issues and keep the team motivated and engaged."
Ross Goldenberg
Co-Founder, SiteCompli, Kernal AI & Synco
Reach Everyone. Hear What Matters. Act Fast.
Visit our pricing page to sign up for Trivvy, the SMS-based feedback and communication platform for frontline teams, and start transforming your frontline workers' experience today.
