Up-Front Podcasts

Follow us on Spotify to build stronger and more successful organizations by connecting with your frontline teams and customers.

When Minutes Count on the Floor

Industry: Food & Bev

In this episode, Julio Martinez, COO at Roncadin, shares a story about the importance of real-time communications in preventing costly downtime, the criticality of capturing data, and how breaking down departmental silos creates transparency and trust. Discover practical ways to listen better, respond faster, and empower frontline teams to do their best work.

Real-Time Communication Is Everything

Industry: Semiconductors

In this episode, Barrett Hopper, Director of Operations for Americas at MKS Instruments reveals how real-time communication can be the single most powerful way to transform frontline teams. Learn how intentional gemba walks, true round-table conversations and digital tools can build trust, empower employees to speak up and improve team performance and wellbeing.

The Fastest Way to Build Trust on the Frontline

Industry: Metals

From lumber yards to manufacturing plants, Will Smylie, VP of Operations & Continuous Improvement at Marmon Holdings (a Berkshire Hathaway company), unpacks the mindset shift needed to truly empower hourly employees — and why the fastest path to trust, engagement, and performance is shortening the timeline for meaningful change that employees can see and feel.